I had a fantastic experience. I simply googled them...I emailed for a quote. Received a quote very quickly via email, called, spoke with Tamara, received a confirmation in all of 2 hours. Tamara was very pleasant. Their driver Mark was amazing, he was early, he drove my son and niece home from my wedding and came right back to take us around at the end of the night. We went over on hours and he only charged us per 15 minutes, very very kind and courteous. I would use them again in a heartbeat, the vehicle was immaculate.
To whom it may concern:
Just wanted to drop a quick note to say THANK YOU! The party bus we got from your company for our family reunion was the hit of the Friday night youth activities. The bus was superb, but our bus driver, Bruce, was even more excellent. He helped me keep count of all of our riders and was very polite to our children. Several adults are suggesting we get one next time for them as well. They were simply amazed. Thank you again. We have our reunion in the Detroit area every 5 years – so we will definitely be using your service again. Also, we would be happy to refer you to anyone else we know needs the service.
I just wanted to send a note of thanks for the wonderful service we had for my bachelorette party last saturday. Our driver, John S., was awesome! He went above and beyond to make sure we had a wonderful time out. On top of that, the limo was new and clean. I cant wait for you to do our wedding.
Thank you so much for all your help on our wedding day! We were a little nervous renting a limo in December, especially with the winter storm we got this weekend. The limo bus showed up freshly washed!!! Greg and I certainly didn’t expect that. Meraldo did a great job. all was perfect.
Susan O'neil - Bride
Dear sirs, recently I hired a car through your company to escort my wife and myself to the airport. In a society where everything is not what people claim to be, that was not the case here. Our driver Maurice made us feel like royalty. I expected a car, but he had a brand new lincoln town car. Great price - great driver - great experience!
We have been using Rochester Limousine for over ten years. My very first trip I was impressed my driver was on-time. Also, he helped me with my luggage, opened and closes my door. All of your chauffeurs are courteous, prompt and present themselves in a very professional manner. I thank you.
Affinia Group - Travel Department
I wanted to take a minute to let you how pleased I was with your service again. I started using your company in 2002. Every time I use your service, your cars are new, always clean, I and the fact they are non-smoking is great!! Keep up the nice work.
Anderson Pools - Michigan
My hat is off to you, your drivers, and your staff of dispatchers. Rochester limousine has assisted me with corporate travel for over six years. I would highly recommend your service.
Ms. Colleen Bennett
I can't say enough about the great service that my family and my business colleagues received from Rochester limousine. Please give them a try... You won’t be disappointed.
Vice President Countrywide
We often don't write when we receive great service so I thought I would take the time to send you this quick note. We reserved a sedan for recent trip to Detroit. We were a bit nervous as we found your company website off a Google search. Both gentlemen we dealt with were extremely professional and very congenial. I appreciate the great service.
Joanne - Sedan Client
Rochester Limousine is an exceptional example of how a transportation company should provide service. I will recommend r limo to all my clients and friends. Great job!
Thursten Macabee - Realtor
I wanted to send you a small note regarding our wedding service. We hired one bus, one excursion, and two sedans. Drivers; Pete, Walt, Tamara "the shark" and Darryl were incredible. It had rained earlier that day, and all four cars were clean when they arrived. I have no idea how you pulled that off. From my very first phone call to the last drop off, all was perfect! We will use you again. Thank you, Kelly.
Kelly Westin - Wedding
I began using Rochester limousine in 2005... Initially it was just for airport service. Now I find myself and family using their cars for numerous events. Keep up the fine work.
Trust National Association
I wanted to say “thank you" for the exceptional service we got from your company. We flew into DTW after a 14 hour flight and we arrived almost an hour early. Your lovely driver Aaron was already waiting for us with a warm hand shake. Fabulous guy! Excellent service!!!
Karen Blascak - Satisfied Customer
I just recently used your company's
30-person limo bus for my sister's bachelorette party
on 1-10-2009. There was a big snow storm that could have
got in the way of months of planning. I just wanted to
send you something because not only was Pete the best
limo driver I have ever experienced, all 24 girls could
not stop complimenting me and asking for business cards.
From the very beginning when I was first referred to your
company and spoke with Lisa, it has been nothing but kindness.
In a day where good customer service is hard to come by,
your company has surpassed my expectations. I am getting
married in the next 8 months and not only will I be using
your company for my wedding and bachelorette party, but
I am going to be passing the word to a number of girls
I know are getting married in the near future. Pete went
above and beyond, being perfectly professional with a
great personality that made me feel comfortable to do
business with him. I hope to book with him specifically
for my outings.
I have never taken the time
out to write a letter of appreciation before but
looking through the pictures of all of the great
times we have had using your service I just had
to. The first question all of our friends ask when
we all get together is, “Is it a rock star
bus night?” Your drivers are always fun and
accommodating and most importantly, on time!
We always have the most fun
in your vehicles whether we are headed to concert,
pub crawl, etc. We always think about how much more
fun it is to have everyone in one vehicle, no one
has to drive, and when everyone chips in a few bucks,
it sure beats a DUI. We have tons of pictures, but
attached a few for you to take a look at.
I have been using Elegant Transportation
for my airport travel and Rochester Limo for my entertaining.
I have used Ronnie's companies since 2002. There is NO
better service around.